ATLAS Operations

Your agency answers the phone.
ATLAS runs what happens next.

The quote that never went out. The job nobody confirmed. The customer who asked a question on Tuesday and is still waiting. Once ten people are involved, nobody is watching the gaps between your tools — and the gaps are where the money leaks.

The ATLAS dashboard: three drafted replies waiting for approval, today's brief listing an overdue pricing sheet, two outstanding vendor quotes and a stalled renewal, a counter showing 2 overdue and 7 items on you, objectives in progress, upcoming meetings, and connected sources — Google Workspace, Microsoft 365, Slack and Fathom.

One screen, every morning, for every person on the team.

How this fits

Two halves of one job

Most businesses at this size already have someone handling the phone and the pipeline — usually their marketing agency, running it through GoHighLevel. ATLAS does not replace that, and does not want to.

Your agency · GoHighLevel

The front of the business

  • Calls answered and routed
  • Missed-call text-back
  • Lead capture and the pipeline
  • Review requests and campaigns
  • The phone number itself
ATLAS Operations

The work behind it

  • What each person owes, every morning
  • Commitments made and never closed
  • Replies drafted, ready to approve
  • Meetings prepped and recapped
  • One place to ask what was said
A lead being answered is not the same as a job being done. Home-services businesses answer about a third of inbound calls with a person — your agency fixes that half. ATLAS is what stops the answered ones falling over afterwards.

34% person-answered rate: Invoca 2026 home-services benchmarks, 70M+ tracked calls.
What it does

Six things, working today

Daily brief

Every morning, each person gets what is actually on them — overdue first, with the reason attached.

Follow-up radar

Commitments made across email, chat and meetings that nobody closed. The quiet ones surface before they cost you.

Approval desk

Replies and follow-ups drafted and queued. A person approves; nothing sends on its own.

Meeting prep & recap

The pack before, the summary and actions after, filed where the next person can find them.

Workspace search

“What did we quote the Hendersons?” answered from your own systems, with the source.

Across the whole team

Not one inbox. Shared briefs, delegated items with owners, and a view of what is moving and what is stuck.

Connections

What it plugs into

Working today, in production:

Google WorkspaceMicrosoft 365 SlackAsana FathomFireflies

In build, and the next one to land:

GoHighLevel

Not connected yet, and we will say so rather than let you find out on the install call:

ServiceTitanHousecall Pro Jobbermonday.comHubSpotQuickBooks
First-party · included

ATLAS Notetaker — included with Operations

Included in every Operations band at no extra charge — on Solo and Team it is a $15/user add-on. It joins the meeting, transcribes it, and the recap and action items land straight in the daily brief rather than in a second tool nobody opens.

Fair use: 10 meeting-hours per desk per month, pooled across your team. A 10-desk account gets 100 hours a month to share, which is more than most businesses record. Beyond the pool it is $1.25/hour, billed monthly and shown on the invoice before it is charged — we will tell you when you are close rather than after.

If you already use Fathom or Fireflies, keep them and pay nothing. ATLAS reads their transcripts directly, and a BYO notetaker never counts against your connector limit. It is there for the businesses that have neither — not to replace one that already works, and using yours costs you nothing either way.

GoHighLevel is in build now. Most businesses this size have their phone, pipeline and campaigns running through GHL, managed by their marketing agency. Connecting it means the commitments made on those calls stop living in one system while the work to deliver them lives in another. Each sub-account is authorised on its own — that is how GoHighLevel itself works, and it is why ATLAS is never installed across an agency’s whole book at once.
Which of the others hurts most sets what follows. If your jobs live in ServiceTitan, ATLAS reads and drafts around everything else in your stack today and does not touch the job record — tell us on the fit call and it is weighed against every other request, not promised on the spot.
Worth it?

Two ways to check

That hire, fully loaded, per month
$5,000
 

Modelled, not measured. A fully loaded hire is salary plus about 25% for payroll tax, benefits and equipment. The hours figure is deliberately set low — published research puts information-hunting and admin far higher, and we would rather the number on this page be one you can argue with.

Pricing

Priced by desks, installed for you

A desk is a person who works at a screen most of the day. Field crews who only receive jobs do not need a seat.

BandDesksPer monthOne-time install
Operations 10up to 10$1,495$4,500
Operations 30up to 30$2,500$6,500
Operations 50up to 50$3,950$9,500
Extra desks are $80/month each above your band. Past 68 desks we quote rather than pretend a band fits.
There is no buy button on this page, deliberately. Which band you need depends on desks and how your team works, and that comes out of a 30-minute conversation. If your marketing agency introduced you to ATLAS, they quote you and stay your point of contact — these are the prices they quote from.
30-day money-back guarantee. If ATLAS has not earned its place in the first month, we refund the month in full. The install fee is refunded too if we cannot get your systems connected.
The install

What the $4,500 actually buys

It is a person doing work, which is why it is priced and not free. Roughly three weeks from paid to live.

  1. Day 0–3DiscoveryNinety minutes on how the work actually moves through your business — who owns what, where it stalls, what “done” means. Your agency leads it; we attend.
  2. Day 3–7Connections and consentYour email, calendar, chat and tasks connected one at a time, with read-only access by default. Recording and monitoring notices configured for your state, and the templates handed to you.
  3. Day 7–14ConfigurationYour people, your ownership rules, your definition of overdue. ATLAS runs at draft-only for the whole of this period — it watches and suggests, and sends nothing.
  4. Day 14–21TrainingA working session with your team, not a slide deck. Your agency hosts it, we deliver it, and everyone leaves having approved something real.
  5. Day 30First reviewWhat got caught, what was a false alarm, who is actually using it. Approval levels raised only where you are comfortable.
  6. Day 60 and 90Reviews two and threeThe same numbers again, so the trend is visible. With your permission these become the case study — and until we have enough of them, this page will say so.
Honest status

We do not have customer results yet

ATLAS is early. Every number on this page is modelled from published research and labelled where it is. Rather than borrow someone else's testimonial, here is the slot they will go in and how they get filled.

Reserved · filled from 30/60/90-day reviews
Results from real installs

Hours recovered against each account’s own week-one baseline. Items caught that would have been missed — and every false alarm alongside them. Share of drafted actions approved unedited. Published with the misses, or not published at all.

If you would rather wait for case studies, that is a reasonable call — come back in a quarter. The 30-day refund exists so that being early costs you a month at most.
Fair questions

The ones worth asking

“Why not just buy the $79 plan?”
Sometimes you should. ATLAS Team is $79 for up to five people — if five people is your whole business, start there. On Team, every message ATLAS sends is one a person approved first. Operations works across a whole team and is installed and supported for you — and it is the only plan that can be permitted to let ATLAS handle routine work within rules you set, without approving each item. That limit is enforced in the product, not just described here. The rule-based actions themselves are still being built; until they ship, Operations sends only what a person has approved, the same as Team.
“Will it email a customer something wrong?”
Not unless you let it. Every account starts at draft-only and stays there through the whole install. A person approves each action, and every approval is logged. You raise what it may do on its own at the 30-day review, one step at a time, and you can put it back.
“We already pay our agency. Is this double-paying?”
No — they run the phone, the pipeline and the marketing. ATLAS runs the work behind it. If your agency introduced you, they keep managing the relationship and ATLAS builds and supports the system. One bill, from them.
“My jobs live in ServiceTitan.”
Then ATLAS will not touch the job record today — that connector does not exist and we are not going to pretend otherwise. It works across email, calendar, chat and tasks around it. If the job system is the whole problem for you, say so on the fit call and we will tell you honestly whether to wait.
“What happens to our data?”
Each account is installed and isolated on its own — ATLAS is never bulk-installed across a group of businesses. Read-only access by default, exportable on request, and never used to train models. The privacy policy itemises it per provider.
“What if nobody uses it?”
That is the real risk with any tool like this, and it is why the install includes training and why the first review is at day 30 rather than at renewal. If adoption is not there by then we would rather fix it or refund you than let it quietly renew.
Next step

Six questions, then a 30-minute call

Answering these first means the call is about your business rather than about data collection. Nothing is charged and no card is taken.

If you already work with a marketing agency, name them in question 2 — if they are an ATLAS partner we hand you straight back to them rather than selling around them.