Atlas Terms of Service
Effective: August 1, 2026 · Last updated: August 17, 2026 · Stage: general availability
1. Agreement
By using Atlas at heyatlas.org you agree to these terms. If you're accepting on behalf of a company, you confirm you have authority to bind it.
2. What Atlas does, and what it does not
Atlas reads the tools you connect and produces briefs, meeting preparation, follow-up detection, search answers, and drafted messages.
Atlas prepares and drafts. You decide and approve. Atlas does not send messages, create records, or modify anything in your connected tools unless you individually approve that specific action. Atlas does not own outcomes, make decisions on your behalf, or act autonomously.
AI output can be wrong. Briefs, summaries, detected commitments, and drafts are generated by AI and may be incomplete or inaccurate. Review anything consequential before relying on it. Atlas is a tool for organizing your work, not a substitute for your judgment.
Atlas is not professional advice. Nothing Atlas produces is legal, financial, tax, medical, or other professional advice.
3. Your account
You're responsible for your account credentials and for the activity under your account. Tell us promptly at security@heyatlas.org if you suspect unauthorized access.
Organization accounts: the organization owner controls membership, roles, and the organization's data. Personal accounts remain separate and private to you — see the Privacy Policy, Section 7.
4. Your content
You keep all rights to the content Atlas accesses from your connected tools and to the content Atlas derives from it. You grant us only the licence necessary to operate the service for you: to access, process, store, and display that content, and to send it to our sub-processors as described in the Privacy Policy.
We do not use your content to train AI models.
5. Connected third-party services
Atlas connects to Google, Slack, Microsoft, and other services at your direction. Your use of those services is governed by their terms, not ours. We are not responsible for their availability, or for changes they make to their APIs or free tiers that affect Atlas functionality.
You are responsible for having the right to connect any account you connect — including having your employer's permission where that applies.
6. Acceptable use
Don't use Atlas to break the law, infringe others' rights, access accounts you're not authorized to access, attempt to breach our security or tenant isolation, resell the service, or overwhelm the system with automated requests beyond documented limits.
7. Plans, billing, and credits
Atlas is sold as a monthly subscription, in US dollars.
Solo is $29 per month for one seat. Team is $79 per month for three seats, with additional seats at $25 per month each, to a maximum of five seats.
Atlas Operations is priced by desk band from $1,495 per month, plus a one-time installation fee. It is quoted after a fit call and is not purchasable online. Additional desks above a band are $80 per month each.
ATLAS Notetaker is $15 per user per month on Solo and Team. It is included with Operations subject to a fair-use pool of ten meeting-hours per desk per month, pooled across the account; recorded time beyond the pool is billed at $1.25 per hour and itemised on your invoice.
When you are charged. Nothing is charged when you apply. We take payment only after your onboarding call, when you choose a tier and complete checkout. The first payment starts your subscription immediately, and the service is available to you from that moment.
Renewal. Subscriptions renew automatically each month until you cancel. Each renewal is charged to the payment method on file on the monthly anniversary of your first payment.
30-day money-back guarantee. If Atlas has not earned its place within 30 days of your first payment, tell us and we refund that payment in full. No conditions and no exit interview. Contact hello@heyatlas.org, or cancel in the billing portal and email us.
Cancelling. You can cancel at any time from the billing portal linked in every receipt we send. Cancellation stops future charges and takes effect at the end of the period you have already paid for; we do not pro-rate part-months outside the 30-day guarantee.
If a payment fails. We retry the charge and email you. If it has not succeeded after 14 days we suspend the subscription rather than continuing to bill. Your data is retained through suspension and deleted according to Section 8 if the account is closed.
Tax. Prices exclude sales tax and VAT where applicable. Any such tax is added at checkout and shown on your invoice.
Other billing terms.
- Included monthly credit allowances; overage available as credit packs or a tier upgrade.
- Atlas does not hard-stop service mid-cycle when an allowance is exhausted — the service degrades gracefully instead.
- Each organization is billed independently. One person belonging to two organizations means two separate subscriptions with no interaction between them.
- We give at least 30 days' notice by email before changing the price of an existing subscription.
8. Availability
We aim for high availability but do not promise uninterrupted service. Atlas depends on third-party APIs that can fail, rate-limit, or change. Where a connector is failing, Atlas tells you rather than silently omitting the data.
No service level is promised. Atlas runs on a best-effort basis. Do not use it as the only record of anything you cannot afford to lose — it reads your systems, it does not replace them.
9. Termination
You may stop using Atlas and delete your account at any time. We may suspend or terminate accounts that violate these terms, or that create legal or security risk. On termination, data deletion follows the Privacy Policy, Section 8.
10. Disclaimers and liability
Atlas is provided "as is" and "as available", without warranties of any kind, express or implied, to the fullest extent permitted by law. Atlas summarises and organises information from systems you connect; it can be wrong, incomplete, or out of date, and you remain responsible for decisions you make. Nothing Atlas produces is legal, financial, tax, or professional advice.
To the fullest extent permitted by law, we do not accept liability for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, arising from your use of the service.
Where liability cannot be excluded, our total aggregate liability to you is limited to the amount you paid Atlas in the twelve months before the event giving rise to the claim.
Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, or for death or personal injury caused by negligence.
11. Changes
We may update these terms. Material changes will be notified by email at least 30 days before taking effect. Continuing to use Atlas after that means you accept them.
12. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Orange County, California, and you and we each consent to that venue.
We would rather hear from you first: email legal@heyatlas.org and we will try to resolve it directly.
13. Contact
Divitiae Holding LLC (dba Atlas) 405 8th St Huntington Beach, CA 92648 United States
legal@heyatlas.org